Terms & Conditions

Effective Date: August 2, 2026

Acceptance of Terms

By accessing or using GetItDone, you agree to comply with these Terms and Conditions. If you do not agree, you should discontinue using the platform.

About GetItDone

GetItDone is an online marketplace that connects customers with independent skilled workers throughout Sri Lanka.

Worker Responsibilities

Workers agree to:

  • Provide accurate profile information
  • Maintain professional conduct
  • Deliver services honestly
  • Comply with Sri Lankan laws

Customer Responsibilities

Customers agree to:

  • Provide accurate job descriptions
  • Treat workers respectfully
  • Pay agreed amounts directly where applicable
  • Leave honest reviews
  • Use the platform responsibly

Bookings

GetItDone helps connect customers and workers.

Service agreements, pricing, scheduling, and project execution remain the responsibility of the customer and the worker unless otherwise specified.

Payments

Any payments between customers and workers are their responsibility unless processed through future GetItDone payment services.

Reviews and Ratings

Customers may leave honest reviews based on actual service experiences.

Fake, abusive, misleading, or defamatory reviews may be removed.

Prohibited Activities

Users must not:

  • Provide false information
  • Create fake accounts
  • Impersonate others
  • Harass users
  • Upload illegal content
  • Attempt fraud
  • Circumvent platform policies
  • Interfere with platform security

Verification

Verification badges indicate that GetItDone has completed certain verification checks.

Verification does not guarantee workmanship, service quality, or future performance.

Limitation of Liability

GetItDone acts as a marketplace connecting customers and workers.

We are not responsible for disputes, damages, financial losses, injuries, service quality, delays, or contractual disagreements between users.

Users remain responsible for their own decisions and transactions.

Intellectual Property

All logos, branding, graphics, designs, text, and software associated with GetItDone remain the property of GetItDone unless otherwise stated.

Termination

We reserve the right to suspend or terminate accounts that violate these Terms or misuse the platform.

Changes to These Terms

We may revise these Terms from time to time.

The latest version will always be available on this page.

Governing Law

These Terms shall be governed by the laws of the Democratic Socialist Republic of Sri Lanka.

Contact

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